We want your jerky experience to be as smooth as possible. Here’s what you can expect from Traverse City Jerky Co:

Processing & Shipping

All orders are typically processed and shipped within 3 to 5 business days. We use UPS as our sole carrier, and shipping times may vary depending on your location.

Return Policy

We offer a 30-day return window from the date your order is delivered. If you’re not happy with your jerky—even if it’s been opened—just let us know.

How to Initiate a Return

Please contact us with your order number to start a return. We’ll provide you with a prepaid UPS shipping label to send the product back.

Refunds & Replacements

Once we receive your return, we’ll issue a full refund, replacement, or store credit—whatever works best for you.

Lost or Damaged Orders

If your order arrives damaged, is incorrect, or never arrives, contact us right away. We’ll make it right and provide a return label if needed.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Traverse City Jerky Co.
www.tcjerkyco.com
(231) 590-5687
support@tcjerkyco.com

This document was last updated on May 14, 2025.